{"xsrfToken":"87b94fc88e10979d40c1e327806ef28b66de484d_lout","branding":{"id":"1","key":"cs","name":"Liên hệ Hỗ trợ","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#274a8a","headerLinkHoverBGColor":"#274a8a","headerBadgeColor":"#274a8a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0dca9810-7972-4105-aca3-ff78857f9947/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YWY4M2Y4My1hNDA5LTRkNjAtOGIzMS04NDZlOTRjMTcwZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkY2E5ODEwLTc5NzItNDEwNS1hY2EzLWZmNzg4NTdmOTk0NyI6WyJyZWFkIl19LCJleHAiOjE3NDQ0OTQzMTYsIm5iZiI6MTc0NDQ5MzcxNn0.qTD70mNDVwRFFQrfQg6UW_pDlAUaahf6PcYuVlE_VIY&client=7af83f83-a409-4d60-8b31-846e94c170f6&mode=fit","logoId":"0dca9810-7972-4105-aca3-ff78857f9947","isLogoAvailable":true,"helpCenterTitle":"Advice and answers from the Company Central Team","sharedPortalName":"Company Central","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Advice and answers from the Company Central Team","sharedPortalName":"Company Central","localeDisplayName":"English (United States)"},"vi-VN":{"helpCenterTitle":"Lời khuyên và giải đáp từ Đội ngũ Central của Công ty","sharedPortalName":"Company Central","localeDisplayName":"Vietnamese (Vietnam)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1a1a1a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/43051b33-3436-44b0-8923-1a7ceb18f07c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YWY4M2Y4My1hNDA5LTRkNjAtOGIzMS04NDZlOTRjMTcwZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQzMDUxYjMzLTM0MzYtNDRiMC04OTIzLTFhN2NlYjE4ZjA3YyI6WyJyZWFkIl19LCJleHAiOjE3NDQ0OTQzMTYsIm5iZiI6MTc0NDQ5MzcxNn0.cIx8nVU7DfcKd3QkEhDpU5qXlUBNIvWBRhutTLxsqQc&client=7af83f83-a409-4d60-8b31-846e94c170f6&height=300&mode=fit","bannerMediaApiFileId":"43051b33-3436-44b0-8923-1a7ceb18f07c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cs","projectId":10002,"serviceDeskId":1,"name":"Liên hệ Hỗ trợ","description":"<p>Cần hỗ trợ? Gửi yêu cầu bên dưới và chúng tôi sẽ xử lý ngay!</p>\n<p>Nếu bạn cho rằng vấn đề là lỗi hệ thống và không thấy nó trong trạng thái hệ thống, hãy báo cáo tại đây. Chúng tôi sẽ thu thập đầy đủ thông tin để gửi đến đội phát triển.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"6","name":"Báo lỗi ","descriptionHtml":"","callToAction":"Báo lỗi ","introHtml":"<p>Hãy cho chúng tôi biết về các vấn đề bạn đang gặp phải.</p>","icon":10545,"iconUrl":"https://company-central.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"4","name":"Các câu hỏi khác","descriptionHtml":"","callToAction":"Các câu hỏi khác","introHtml":"<p>Không thấy những gì bạn đang tìm kiếm? Chọn tùy chọn này và chúng tôi sẽ hỗ trợ bạn.</p>","icon":10549,"iconUrl":"https://company-central.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"3","name":"Các câu hỏi về sản phẩm dùng thử","descriptionHtml":"","callToAction":"Các câu hỏi về sản phẩm dùng thử","introHtml":"<p>Dùng thử sản phẩm của chúng tôi và muốn biết thêm thông tin? Chọn tùy chọn này và chúng tôi sẽ sẵn sàng giải đáp mọi thắc mắc của bạn.</p>","icon":10541,"iconUrl":"https://company-central.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[1],"key":""},{"id":"2","name":"Câu hỏi về giấy phép và thanh toán","descriptionHtml":"","callToAction":"Câu hỏi về giấy phép và thanh toán","introHtml":"<p>Hãy chọn tùy chọn này nếu bạn có thắc mắc về giấy phép hoặc thanh toán.</p>","icon":10536,"iconUrl":"https://company-central.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"8","name":"Gợi ý để cải thiện","descriptionHtml":"","callToAction":"Gợi ý để cải thiện","introHtml":"<p>Bạn thấy chỗ nào chúng tôi có thể cải thiện? Chúng tôi luôn lắng nghe.</p>","icon":10539,"iconUrl":"https://company-central.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"1","name":"Hỗ trợ kỹ thuật","descriptionHtml":"","callToAction":"Hỗ trợ kỹ thuật","introHtml":"<p>Cần giúp cài đặt, cấu hình hoặc khắc phục sự cố? Chọn mục này để yêu cầu hỗ trợ.</p>","icon":10520,"iconUrl":"https://company-central.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"7","name":"Đề xuất tính năng mới ","descriptionHtml":"","callToAction":"Đề xuất tính năng mới ","introHtml":"<p>Hãy cho chúng tôi biết ý tưởng của bạn cho một tính năng mới</p>","icon":10535,"iconUrl":"https://company-central.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://company-central.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Chung"}],"orderMapping":{"1":[6,4,3,2,7,8,1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f4364cbe-9cb3-31ac-8030-ad0d4101380e","appLinkName":"System Confluence","appLinkUrl":"https://companycentral.atlassian.net/wiki","spaceKey":"CS","spaceName":"Customer Success","spaceUrl":"https://companycentral.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":1,"kbLinkDomainURLs":["https://company-central.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Vietnamese (Vietnam)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YWY4M2Y4My1hNDA5LTRkNjAtOGIzMS04NDZlOTRjMTcwZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ0OTQ5MTYsIm5iZiI6MTc0NDQ5MzcxNn0.q8LGEfs1prVTOcMk5NdslsUJ0_IC9kLd7p8n7zvDhEg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"7af83f83-a409-4d60-8b31-846e94c170f6","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":6,"projectId":10002,"form":{"name":"Báo lỗi ","descriptionHtml":"","callToAction":"Báo lỗi ","intro":"<p>H&atilde;y cho ch&uacute;ng t&ocirc;i biết về c&aacute;c vấn đề bạn đang gặp phải.</p>","instructions":"","icon":10545,"iconUrl":"https://company-central.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Tóm tắt","description":"Tóm tắt ngắn gọn về lỗi","descriptionHtml":"<p>Tóm tắt ngắn gọn về lỗi</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Dấu hiệu","description":"Vui lòng cung cấp chi tiết hơn về vấn đề bạn đang gặp phải","descriptionHtml":"<p>Vui lòng cung cấp chi tiết hơn về vấn đề bạn đang gặp phải</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Tập tin đính kèm","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Ưu tiên","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/6","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/6","calendarParams":{"firstDay":0,"date":"2025-04-13T04:35:16+0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f4364cbe-9cb3-31ac-8030-ad0d4101380e","appLinkName":"System Confluence","appLinkUrl":"https://companycentral.atlassian.net/wiki","spaceKey":"CS","spaceName":"Customer Success","spaceUrl":"https://companycentral.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":1,"kbLinkDomainURLs":["https://company-central.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YWY4M2Y4My1hNDA5LTRkNjAtOGIzMS04NDZlOTRjMTcwZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ0OTQ5MTYsIm5iZiI6MTc0NDQ5MzcxNn0.q8LGEfs1prVTOcMk5NdslsUJ0_IC9kLd7p8n7zvDhEg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"7af83f83-a409-4d60-8b31-846e94c170f6","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=company-central","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"87b94fc88e10979d40c1e327806ef28b66de484d_lout","baseUrl":"https://company-central.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://company-central.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7af83f83-a409-4d60-8b31-846e94c170f6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5be0c867b74c416082b9bbe0ac295179","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}